FAQ

Frequently Asked Questions (FAQ)

Orders & Customization

Do you offer custom designs?
Yes! Delta Custom Prints specializes in custom apparel and accessories. If you have a design idea, logo, or text you'd like printed, feel free to reach out and we’ll help bring your idea to life.

How do I request a custom order?
You can send your design details or inspiration through our contact form or email us at deltacustomprints@gmail.com. Please include the product type, color, sizes, and any design files if available.

Can you print my business logo or team design?
Absolutely! We frequently work with businesses, teams, and organizations to create branded apparel and promotional items.

Do you offer bulk or group orders?
Yes. Bulk orders are welcome and may qualify for discounted pricing depending on the quantity. Contact us for a quote.


Products

What products do you offer?
We currently offer a variety of custom products including:

  • T-shirts

  • Hoodies & sweatshirts

  • Hats

  • Custom apparel for businesses, teams, and events

We are also expanding into sublimation products such as tumblers, coasters, and printed photo items.

What printing methods do you use?
We use high-quality printing methods depending on the product and design, including heat transfer and sublimation to ensure durable, vibrant prints.


Turnaround Time & Shipping

How long does it take to complete an order?
Typical turnaround time is 3–7 business days depending on order size and customization requirements.

Bulk or highly customized orders may take slightly longer.

Do you ship orders?
Yes! We ship within the United States. Shipping times depend on the carrier and location.

Can I request rush orders?
In some cases, rush orders may be available. Please contact us before ordering to confirm availability.


Returns & Exchanges

Do you accept returns on custom items?
Because most items are custom-made, we generally cannot accept returns or exchanges unless there is a defect or mistake with the order.

What if my order arrives damaged or incorrect?
Please contact us within 3 days of receiving your order with photos of the issue and we will work quickly to make it right.


Design Files

What type of design files do you accept?
We accept most common file formats including:

  • PNG

  • JPG

  • SVG

  • PDF

For best results, high-resolution or vector files are recommended.


Contact

How can I contact Delta Custom Prints?
For questions, custom orders, or quotes, please email us at:📧 deltacustomprints@gmail.com

We typically respond within 24 hours.